At waja99, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document transparently explains how we collect, use, and protect your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all registered members and visitors accessing the waja99 website. By using our platform, you agree to the collection and use of information as described in this document.
Waja99 is an online sports betting and gaming platform serving members across Malaysia. We take the privacy of every member seriously, ensuring that all personal information entrusted to us is handled with full responsibility, transparency, and in accordance with applicable legal standards.
This Privacy Policy is drafted in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We are committed to complying with the seven data protection principles established by this law, namely: the general principle, notice and choice, disclosure, security, retention, data integrity, and access.
As a waja99 member, you have the right to know exactly what information we hold about you, why we need it, and how it is used. We believe transparency is the foundation of trust — and your trust is the most valuable asset we protect.
We only collect data that is strictly necessary, retain it only for as long as required, and never sell or rent your personal information to any third party for marketing purposes.
Waja99 collects your personal information through several different channels. Below is a detailed breakdown of the types of data we collect and their sources:
| Data Category | Type of Information | Source |
|---|---|---|
| Identity | Full name, MyKad number, date of birth, gender | Registration form, KYC |
| Relationship | Phone number, email address | Account registration |
| Finance | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, operating system | Automated system logs |
| Usage | Betting records, games played, session duration | Platform activity |
| Location | General geographic location based on IP address | System security logs |
We not collect sensitive information such as biometric data, health information, or credit/debit card details directly. All payments are processed through trusted, PCI-DSS compliant third-party payment processors.
Every piece of data we collect has a clear and legitimate purpose. waja99 uses your personal information only for the following purposes:
Waja99 may send you promotional information and bonus offers via email or in-app notifications. You may withdraw this consent at any time through your account settings or by contacting our support — with no impact on your account.
Waja99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, in the following limited situations, we may need to share your data:
All third parties that receive your data are required to uphold data protection standards equivalent to our own policy and are not permitted to use that information for any purpose outside the agreed scope.
Waja99 adopts a layered security approach to ensure your personal data is always protected against unauthorized access, loss, or misuse.
Technical security measures we have implemented:
Data retention period: We retain your personal data for as long as your account is active and for any additional period required by Malaysian law (typically seven years for financial records). Once this period expires, data is securely deleted using methods that ensure it cannot be recovered.
Waja99's primary servers operate to international security standards. All data processing complies with Malaysia's PDPA requirements, and we ensure that any cross-border data transfers are carried out with adequate safeguards.
Waja99 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Required | Ensuring core platform functions operate correctly, including login and session security | Session |
| Priority | Saving your language settings, time zone, and display preferences | 1 year |
| Analytics | Understanding how members use the platform for continuous improvement | 90 days |
| Security | Detecting suspicious activity and protecting your account from unauthorised access | 30 days |
You can manage or delete cookies at any time through your web browser settings. Please note that removing essential cookies may affect certain features on the waja99 platform.
Under Malaysia's PDPA 2010, you have certain rights regarding your personal data held by waja99. We fully respect and facilitate the exercise of these rights:
To exercise any of the above rights, please contact our privacy team via waja99 customer support. We will process your request within 30 working days from the date of receipt. No fees are charged for reasonable requests.
Waja99 is committed to ensuring our platform is not accessed by individuals under the age of 18. We do not knowingly collect or process personal data of children or minors below the stipulated age limit.
If we find that a person under the age of 18 has registered or used our platform, the account will be terminated immediately and all related data will be deleted from our systems without delay.
If you suspect that your child who is underage has accessed or registered on waja99, please contact our support team immediately. We will take prompt action to investigate and close the account.
Waja99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever a significant change occurs, we will:
Continued use of the waja99 platform after a change notice is considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding how we handle your personal data, the waja99 privacy team is ready to assist you at any time.
You can reach us through:
We also encourage you to read Terms and Conditions and Responsible Gaming Policy for a comprehensive overview of how waja99 operates to protect members' interests.
Six layers of data protection ensuring your personal information always remains safe with us.
All data transmitted between your device and waja99 servers is protected by 256-bit SSL encryption technology — the same standard used by leading financial institutions in Malaysia to secure online transactions.
Your personal data is not a commodity at waja99. We have never and will never sell, rent, or trade your information to any third party for their marketing purposes. This stance is non-negotiable.
Only waja99 staff who have been granted specific authorisation and have a legitimate business need may access member personal data. All access is logged and continuously monitored to prevent any internal misuse.
All waja99 data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits to ensure these standards are consistently met.
The waja99 infrastructure is monitored around the clock by automated threat detection systems and our cybersecurity team. Any anomalies or intrusion attempts are detected and addressed in real time before they can affect your data.
Waja99 gives you full control over your data. Through your account settings, you can manage communication preferences, request access to your data, or apply for account deletion at any time — simple, fast, and hassle-free.
Your security and privacy are our top priority. Join over 500,000 active members who trust waja99 as their preferred sports betting and online gaming platform in Malaysia.
By registering, you agree to Terms and Conditions and waja99's Privacy Policy.